From £499/mo
Customer Health Monitor
Your Customer Health Monitor tracks product usage, support ticket frequency, and engagement metrics to score every account on a health scale. It alerts your team when accounts show churn signals and identifies expansion opportunities in your healthiest accounts.
Schedule
Daily health scores. Real-time alerts for red accounts. Weekly dashboard Monday.
Integrations
StripeIntercomHubSpotMixpanelSlack
Every Monday you get
3 accounts at risk of churning (reasons and actions attached). 5 accounts ready for upsell (usage up 40%+). Overall health score: 78/100, up from 74 last week.
What it does
- Product usage and engagement signal monitoring
- Account health scoring (green/amber/red)
- Real-time churn risk alerts with recommended actions
- Expansion opportunity identification
- Weekly customer health dashboard
- Cohort analysis and trend tracking
Built for
- SaaS companies with 100+ customers who cannot afford full CS ops
- Subscription businesses where churn reduction is the top priority
- Teams that only discover churn risk when the cancellation email arrives