From £349/mo
Knowledge Base Builder
Your Knowledge Base Builder analyzes your support ticket history to identify recurring questions, then automatically drafts help articles and FAQ entries. It keeps your documentation current as your product evolves, reducing ticket volume over time.
Schedule
Weekly ticket analysis Friday. Article drafts Monday. Monthly content audit.
Integrations
ZendeskIntercomNotionConfluenceHelp Scout
Every Monday you get
Analyzed 89 tickets. Identified 3 new FAQ topics. Drafted 2 help articles. Updated 1 existing article with new solution. Estimated ticket deflection: 15% reduction.
What it does
- Recurring question identification from ticket history
- Help article and FAQ drafting from resolution patterns
- Existing article updates when new solutions emerge
- Outdated content flagging for review
- Article usage and deflection rate tracking
- SEO optimization for public-facing help centers
Built for
- SaaS companies whose support teams answer the same questions repeatedly
- Businesses with outdated or incomplete documentation
- Teams that want to reduce ticket volume through self-service